CRM Required at AOP Webworld Private Limited in Gurgaon

Private @AOP Webworld Private Limited in Gurgaon posted 3 weeks ago in Customer Service & Call Centers
  • Unit 101 First floor, Vipul Business Park, Central Park II, Sector 48, Gurugram, Haryana-122018 View on Map
  • Post Date : February 20, 2025
  • Salary: Rs25,000.00 - Rs30,000.00 / Monthly
  • 0 Application(s)
  • View(s) 8
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Job Detail

  • Job ID 1505
  • Experience  Less Than 1 Year
  • Gender  Female
  • Qualifications  Bachelor Degree

Job Description

Job Information

They are looking for a skilled CRM Executive/Manager to manage and optimize their customer relationship management processes. The ideal candidate will focus on building long-term relationships with customers, analyzing CRM data to improve the customer experience, and ensuring seamless execution of CRM strategies that align with business objectives.

Job Responsibilities

  • Develop and implement CRM strategies to improve customer satisfaction and retention.
  • Manage and maintain the CRM platform, ensuring accurate customer data.
  • Segment customers based on behavior, preferences, and demographics for targeted campaigns.
  • Analyze CRM data to identify trends, customer needs, and growth opportunities.
  • Produce reports and dashboards to provide actionable information to sales and marketing teams.

Benefits

  • Provident Fund

Supplemental Pay

  • Performance bonus

Required skills

Customer Service

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