Customer Retention Manager Required at ICICI Lombard General Insurance Company, Mumbai

Private @ICICI Lombard General Insurance Company, Bhiwadi in Manufacturing & Production
  • 3th Floor, ICICI LOMBARD, Vishwaroop IT Park, Near Vashi railway station Vashi, Navi Mumbai View on Map
  • Post Date : January 30, 2025
  • Salary: Rs175,000.00 - Rs250,000.00 / Monthly
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Job Detail

  • Job ID 915
  • Experience  3 Years
  • Gender  Female
  • Qualifications  Master’s Degree

Job Description

Job Responsibilities

  • Retention of Existing customer
  • Explaining the customers product features and benefits
  • Ensuring all compliance and SLA during the calls
  • Achieving daily, weekly, monthly, target

Candidate Profile

  • Excellent Communication Skills in English & Hindi
  • Convincing skill
  • Computer literacy
  • Problem Solving
  • Decision Making

Education & Experience

  • Any Graduate (MANDATORY)
  • 0 to 3 yrs. of relevant experience in BFSI industry (preferred)

Shift Timing & Week off

  • 10:00 AM to 7.30 PM
  • 5 Days Working, Sunday Off and 1 Day rotational week off.

Role & Role Category

  • Telesales
  • Retail & B2C Sales

Industry Type

  • Insurance

Department & Employment Type

  • Sales & Business Development
  • Full Time, Permanent

Required skills

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