Customer Service Required at Genpact, Gurgaon
Private @Genpact Company Gurgaon Haryana posted 1 month ago in Customer Service & Call Centers Shortlist Email JobJob Detail
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Job ID 967
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Experience Less Than 1 Year
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Gender Male/Female Any
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Qualifications Bachelor Degree
Job Description
Company Details
- MS Teams ID- 453 970 473 084
- MS Teams Pass-code- Af3aP66r
- Work Location- Gurgaon (Work from office)
- Shift- Flexible with any shift
Job Responsibilities
- Customer’s questions and concerns respond.
- Provide assistance for data collection to enable the account to the end user.
- Keep a deep understanding of customer process and policies.
- Reproduce customer issues and escalate product bugs.
- Providing excellent customer service to your customers.
- You should have the responsibility of displaying critical thinking and analysis ability.
Education & Experience
- Graduate (Any Discipline except Law)
- Freshers are eligible.
- Candidates upto 1-year experience in voice process are eligible
Candidate Information
- Effective investigation skills and analysis/understanding skills.
- Excellent efficiency in written English and neutral English Pronunciation.
- You should be able to work on flexible schedule (including weekend shift)
Role Category
- Customer Success, Service & Operations – Other
Industry Type
- BPM / BPO
Department & Employment Type
- Customer Success, Service & Operations
- Full Time, Permanent
Required skills
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