
Desktop Support Engineer Required at Comnet Innovations Pvt Ltd, New Delhi
Private @Comnet Innovations Pvt Ltd, New Delhi posted 1 month ago in Information Technology Shortlist Email JobJob Detail
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Job ID 1197
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Experience Less Than 1 Year
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Gender Male/Female Any
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Qualifications Bachelor Degree
Job Description
Job Responsibilities
- Customer aid requests have to be answered.
- Contact customers to know the nature of the problem.
- Prevention of hardware and software problems.
- Hardware and computer installation and maintenance of external devices.
- Installing and upgrading operating systems and computer software.
- Prevention of networking and connection related problems.
- Giving advice on software or hardware upgrade.
- Providing basic training in computer operations and management.
- Hardware and software to troubleshoot and analyze technical tickets and requests.
- Supporting user needs related to desktops, laptops, mobile devices, printers, VOIP phones.
- To pay attention to the requests of the user and to take follow -up action to ensure timely and satisfactory solutions.
- Provision of equipment, configuration, distribution and installation, ensuring proper functionality and connectivity of all equipment, and participating in the transfer and change of equipment.
Education & Experience
- Bachelor’s (Preferred)
- IT 1 year (Preferred)
- Total work 1 year (Preferred)
Required skills
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